- 6,000 Wasted Minutes: Middle managers typically spend 100 hours a year on irrelevant email. Their biggest email complaints include: too many back and forth replies (34%); using email when a meeting/phone call is more appropriate (32%); and using “reply all” (29%).
- The Portable Office: Managers are significantly more likely than other employees to access work-related email outside business hours (79%), and of those that do, 68% log in with their smart phone.
- Burning Midnight Oil: The mid-level managers are significantly more likely to email after hours in order to: meet deadlines, connect with global clients/co-workers, fit in with the company culture and impress others. As a result, middle managers are more likely than their colleagues to experience work-life balance issues, stress and fear of missing information.
- Big Business Blues: Larger companies – with 10,000+ employees – have middle managers who are significantly more likely to say they or their co-workers experience work-life balance issues.
Tuesday, June 26, 2012
Bad Emails and Middle Management Mayhem
Based on the results of the 2012 Work-Related Email Perception
Study, it’s mayhem out there for middle managers. Not only are
managers stuck between a rock and a hard place on the corporate ladder, they
also are stuck between their inboxes and their outboxes.
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